PatagonBird is a New York-based family-run company. We've been producing our (now pretty famous) Amazing Mobiles and have been selling them successfully in craft shows, specialty stores and museum stores since 1998.

We are very proud to be introducing new creations: wearable art made with discarded materials. Laura, the designer and gifted maker of these beauties, will be posting pictures of one-of-a-kind brooches, necklaces and stuff as they become available. Each one is different! So pick up the one you like or you risk not having it. For more pictures and info please go to Laura's blog: www.lauraastor.blogspot.com

Laura also is the artist behind the collages that she makes combining photography, doll making, and resins.

Besides our own work, we travel to Argentina almost every year if time and money allow us to do that, and work there with a group of indigenous artisans in the North of the country. We then bring their traditional wooden crafts for the Holiday season in Manhattan where we sell them at Union Square Holiday Market. Our customers understand and feel great about being able to help these communities keep their traditions while earning a fair compensation, which allow them to send their children to school, build better homes and improve their lives (especially the lives of women!) You will find samples of their wonderful work in this website for sale.

Feel free to ask questions. We want to hear and do business with you.

For more information, write or call. Our address is:

38 Whooping Hollow Rd

East Hampton, NY 11937

TOLL FREE: 1-866-701-2473

Phone: (212) 717-4805

Fax: (212) 380-1752

BY APPOINTMENT ONLY

Email:


info@patagonbird.com

How to order: Shipping limits: We ship USPS Priority Mail anywhere in the continental United States. For International orders please refer to the Order & Shipping Info page. Customer guarantee: Your satisfaction is guaranteed.If you are not satisfied with your order, PatagonBird will refund 100% of the purchase price (sorry, no shipping refund) provided they meet with the following requeriments (see Return policy details.)

If your order arrives damaged, PatagonBird will refund 100% of the purchase price, including Shipping and Handling. PatagonBird reserves the right of requesting a picture of the damaged item before approving the refund.

Return policy:

AMAZING MOBILES: Our mobiles are painstakingly handcrafted and carefully checked before wrapping. It is our wish that you will enjoy them for years to come. However, you may return an item unopened for full refund or replacement within 15 days of purchase. All returns, including repairs, require pre-authorization. Purchase receipt is necessary for refund. To avoid tangling, follow hanging instructions. Repairs will be considered within one year of purchase, provided the mobile is intact (no parts torn down). A repair fee may apply. Please treat mobile carefully, don't cut strings; if tangled, don't make it worse. Tell us exactly what happened. If you send it for repair, wrap it carefully; don't bend it. If it was purchased from a retailer, the retail shop may contact us at its discretion. We cannot repair mobiles that have been battered, torn down, tangled beyond repair, or visibly treated with neglect. Shipping and handling charges are non-refundable unless mobile was defective due to our mistake.

WOODEN CRAFTS: You may return an item for refund or replacement within 30 days of the shipment date. Items purchased by auction are not refundable. Shipping and handling charges are non-refundable. All returns must be accompanied by a copy of the invoice and reason for return. You may want to insure your return; we cannot be responsible for lost of misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear in your billing statement.

WEARABLE ART AND COLLAGES: these are one-of-a-kind. If you wish to return, please pack it well. We only refund after inspection confirming that the piece is in perfect condition. Please call or email to have the shipment approved. We accept refund requests of wearable art and collages within 30 days of purchase.

RETURNS AND PAYMENTS: PatagonBird. 38 Whooping Hollow Rd East Hampton, NY 11937. For questions please call: toll free 1866-701-2473 or email: info@patagonbird.com. Thank you for your purchase.

Payment options: If you wish to pay with personal check instead of using the shopping cart, send us the check to the address above and make it payable to PATAGONBIRD. Sorry, we cannot accept C.O.D. orders.